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Feature Core

Order management

Manage orders end-to-end with clear statuses, automation, and full context.

  • Unified order timeline
  • Status-driven workflows
  • Less manual coordination

Mockups are indicative and may change after launch.

Orders

+ New order
All 342 Open 28 Processing 14 Shipped 286 Returned 14
Order / Customer Items Total Status Date

#ORD-1048

Lumen Electronics BV

3 items €2,340 Open Apr 12

#ORD-1047

Vero Logistics

7 items €5,120 Processing Apr 11

#ORD-1046

Norde Norde & Coamp; Co

1 item €890 Shipped Apr 10

#ORD-1045

Acme Trading BV

12 items €8,450 Shipped Apr 9

#ORD-1044

TechParts GmbH

2 items €1,275 Returned Apr 7
2 selected · Print labels Mark shipped
“We replaced three separate tools with one. The clarity is what matters most. Everyone knows exactly what to do next.”
L

Lisa

Purchasing Manager

Features

Core capabilities

Designed to be reliable, flexible, and ready to grow with your business.

Timeline

#1048 #1047 #1046

Order placed

10:32

Solara Trading BV · 3 items · EUR 1,240.00

Payment confirmed

10:33
Mollie · iDEAL

Picking started

11:05
2/3

Customer message

11:12

"Could you add gift wrapping?"

Shipped

14:20

PostNL · 3SNOAP249184732

Timeline

See the full order history and context.

Status automation

Active

When

Status changes to Paid

Then

Create pick list

Then

Generate shipping label

Then

Notify customer

New status
Processing Packed Shipped

Status automation

Trigger steps when status changes.

Exceptions

3 open 2 open Resolved
#1048 · Invalid address
High
LS
Support
#1045 · Stock mismatch
Medium
MV
Warehouse
#1043 · Payment timeout
Done
JB
Auto-resolved · Retry succeeded
Resolved today
78%

Exception handling

Manage edge cases without chaos.

Orders

#1048 Processing
#1047 Shipped
#1046 Delivered

Orders

See status at a glance across recent orders.

Frequently Asked Questions

Common questions about Order management

Yes, order management is included in every Twinstack plan at no extra cost.

Most teams are up and running within a day. There is no complex setup or migration required. Our onboarding team can help you import existing data if needed.

Yes. Every Twinstack plan comes with a free trial so you can explore all features before deciding. No credit card required.

Run your business from one place

No credit card required Setup in minutes Cancel anytime

Start a free trial with your own data, or book a 30-minute demo and see how Twinstack brings your orders, inventory, and workflows together.